Trainee – Engineer
Education: BE/ BTECH (Computers)/ MCA from a recognized University.
Job Location: Bangalore.
Work Experience:
0 – 1.5 Years
Required Skills:
- Good understanding of programming languages such as XML, JAVA and ASP desired.
- Strong troubleshooting skills in enterprise level, web-based businessapplications required.
- Knowledge of Web servers like Apache, IIS, browsers, internet technologies.
- Experience on network security and TCP/IP protocol.
- Basic understanding of Networking required (Proxy / firewall).
- Customer service skills like Communication, Customer Focus, Responsiveness, and Case Management required.
- Knowledge on Microsoft products like Excel, Word, and PowerPoint would be an added advantage.
URL: www.ariba.com
Nature of Job:
- Maintain knowledge portal and manage all Connect related issues.
- Customer account setup in connect/Siebel.
- Providing round the clock Coverage for Upstream and Buyer.
- Generates Capacity Planning Matrix on weekly Basis.
- Run reports via Siebel and Business Objects as and when required on ad hoc basis.
- Security alert follow ups
- Processing feedback emails.
- Working on Ariba Supplier Network Tier3 Customer issues that involve Customer interaction over mails/phone, troubleshooting and providing solutions.
- Should be flexible to work in different shifts and ready to work in full night shift.
To Apply: Candidates must apply online as soon as possible through the link provided below-
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