Infinite Solutions
Job Position : Technical Support Executive
Experience : 0 - 1 Year
Qualification : Diploma/PG/BE
Job Location : Bangalore
Job Description : Infinite computer solutions (India) Ltd
Job Description :
Technical Support Executive
Location: Bangalore
Reports To: FTL/Team Leader – Operations
Age : § Minimum: 20 years
Education :
§ Minimum Qualification:
o Bachelor's degree from a three-year college or university
o Bachelor’s degree in Engineering from non-premier colleges
§ Diploma / Post Graduate / BE
§ Avoid regular ME/ MTech/ MCA/ MBA
Candidate Profile :
§ Technical Skills:
o Basic knowledge of Computers and Laptops including Apple machines
o Basic knowledge of operating systems –Win 98, Me, 2000, XP
o Basic knowledge of Apple Operating system and devices must
o Basic knowledge of computer hardware components – CPU, Motherboard, RAM, HDD, Modem
o Good working knowledge of the Internet
o Advance troubleshooting skills for atleast one of the following:
§ Computer Desktop, including Internal Hardware
§ Computer Laptop, including Internal Hardware
§ Apple Mac OS
§ Peripherals like Printers, Scanners and Multifunction Devices
§ Networking with Apple products (iPod, iPad, Mac, Airport)
§ Verbal and Written Skills:
Three major Criteria's:
o Speech clarity, voice clarity, good pronunciation and should NOT have a MTI (Mother Tongue Influence)
o Good spoken as well as written Grammar (Conversation Flow and sentence construction)
o Reading, comprehension and responding skills based on the International Language Proficiency Rating System
§ Typing Skills
o A minimum of 15 words per minute
§ Behavioural skills:
o Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning, problem-solving skills
o Willing to learn and flexible to changes
o Aptitude and ability to grasp
o Team player
o Confident and should have a positive attitude
o Willingness to work for atleast two-years duration with the organization
§ Environmental, Physical and Other Requirements:
o Willing to work in shifts, rotating as schedule requires
o The weekly offs may not fall on the weekend
o The candidate should be willing to work on public holidays/festivals if scheduled/required
o A workday has pre-scheduled break timings. The job requires strict adherence to schedules
Job Description :
Technical Support Executive
Location: Bangalore
Reports To: FTL/Team Leader – Operations
Age : § Minimum: 20 years
Education :
§ Minimum Qualification:
o Bachelor's degree from a three-year college or university
o Bachelor’s degree in Engineering from non-premier colleges
§ Diploma / Post Graduate / BE
§ Avoid regular ME/ MTech/ MCA/ MBA
Candidate Profile :
§ Technical Skills:
o Basic knowledge of Computers and Laptops including Apple machines
o Basic knowledge of operating systems –Win 98, Me, 2000, XP
o Basic knowledge of Apple Operating system and devices must
o Basic knowledge of computer hardware components – CPU, Motherboard, RAM, HDD, Modem
o Good working knowledge of the Internet
o Advance troubleshooting skills for atleast one of the following:
§ Computer Desktop, including Internal Hardware
§ Computer Laptop, including Internal Hardware
§ Apple Mac OS
§ Peripherals like Printers, Scanners and Multifunction Devices
§ Networking with Apple products (iPod, iPad, Mac, Airport)
§ Verbal and Written Skills:
Three major Criteria's:
o Speech clarity, voice clarity, good pronunciation and should NOT have a MTI (Mother Tongue Influence)
o Good spoken as well as written Grammar (Conversation Flow and sentence construction)
o Reading, comprehension and responding skills based on the International Language Proficiency Rating System
§ Typing Skills
o A minimum of 15 words per minute
§ Behavioural skills:
o Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning, problem-solving skills
o Willing to learn and flexible to changes
o Aptitude and ability to grasp
o Team player
o Confident and should have a positive attitude
o Willingness to work for atleast two-years duration with the organization
§ Environmental, Physical and Other Requirements:
o Willing to work in shifts, rotating as schedule requires
o The weekly offs may not fall on the weekend
o The candidate should be willing to work on public holidays/festivals if scheduled/required
o A workday has pre-scheduled break timings. The job requires strict adherence to schedules
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