ORACLE INDIA is having job opportunities for fresh BE/ btech passouts from 2010 graduated batch
Education: An Engineering degree (BE/ btech) or even BCA or (B.Sc from Computer Science Stream)
Job Position: Service Desk
Job Position: Service Desk
Experience Needed: Nil / (Freshers) / (0-1 Years)
Location: Bangalore, Mumbai ( Local candidates can apply )
Desired Candidate Profile:
·Strong Know how of supporting medium to large applications.
· Shall be dealing directly with internal and external clients.
· Will be responsible for facilitating user support of IBM PC/Windows network custom business applications.
· Shall also facilitate helpdesk or service desk support (highly desirable)
·Strong Know how of supporting medium to large applications.
· Shall be dealing directly with internal and external clients.
· Will be responsible for facilitating user support of IBM PC/Windows network custom business applications.
· Shall also facilitate helpdesk or service desk support (highly desirable)
· Good working Knowledge and acquaintance with Microsoft Windows and MS Office applications; specifically EXCEL, Word, PowerPoint and Electronic Mail.
Job Responsibilities: · Staff 24 x 7 Technical Support Line. – SHIFTS
· Refer client problems according to established procedures.
· Assist in providing information and support to second level team regarding previously reported items and resolutions to increase productivity
· Refer client problems according to established procedures.
· Assist in providing information and support to second level team regarding previously reported items and resolutions to increase productivity
· Assist the Service Support team to collate data for analytics on outages and problems.
· Develop a complete understanding of Oracle product line.
· Develop a complete understanding of Oracle product line.
About Oracle:
Oracle is the world’s largest business software company, with a total revenue of $23.3 billion for the fiscal year 2009, with more than 345,000 customers including 100 of the Fortune 100 — representing a variety of sizes and industries in more than 145 countries around the globe with an employee strength of 85000.
ORACLE INDIA SUPPORT CENTRE :
You will be expected to forge strong and lasting ties with customers, to gain their confidence, and thereby maintain high customer satisfaction levels. While transforming businesses into corporate powerhouses, you will also receive uncommon benefits. You will interact with the best minds in the industry.
You will inherit a wealth of knowledge. You will gain valuable real-time experience. And, of course, all this plus the sheer excitement of working at one of the world’s most respected companies
ORACLE INDIA SUPPORT CENTRE :
You will be expected to forge strong and lasting ties with customers, to gain their confidence, and thereby maintain high customer satisfaction levels. While transforming businesses into corporate powerhouses, you will also receive uncommon benefits. You will interact with the best minds in the industry.
You will inherit a wealth of knowledge. You will gain valuable real-time experience. And, of course, all this plus the sheer excitement of working at one of the world’s most respected companies
How to Apply: Interested candidates must e-Mail their updated resume toswathi.bantwal@oracle.com Oracle
Swathi Bhandarkar
Swathi Bhandarkar
ORACLE India Bangalore
Company: Oracle India Pvt. Ltd.
Website: www.oracle.com
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