Job Position : Process Associate
Job Code : 2462
Experience : Fresher
Qualification : Any Graduate
Job Location : Bangalore
Job Description : Job Description:
Provide Top Quality Customer Service in all customer interactions.
Record and document all customer contacts.
Maintain the appropriate level of process knowledge.
Demonstrate command of all support applications.
Handle all customer queries to avoid escalation, whenever possible.
Continuously improve systems knowledge, and communications skills.
Participate in process improvement initiatives.Work Environment and Personal Development.
Support and sustain a positive work environment that fosters team performance through own work and behavior.
Be receptive to performance feedback and work on improving own skills.
Help identify and resolve conflicts.
Desired Profile:
Flexibilty/ Adaptability
Teaming and Collaboration
Analytical Thinking
Multi Tasking/ Time Mgt
Resulted Oriented
Customer Service Orientation
Voice Skills
Willing to work in night shift
Address:
Accenture
Accenture IBC Knowledge Park 4/1,
Bannerghatta Road
BANGALORE,Karnataka,India 560029
Contact Details:
sandhya Tumati
Email ID: sandhya.n.tumati@accenture.com
Provide Top Quality Customer Service in all customer interactions.
Record and document all customer contacts.
Maintain the appropriate level of process knowledge.
Demonstrate command of all support applications.
Handle all customer queries to avoid escalation, whenever possible.
Continuously improve systems knowledge, and communications skills.
Participate in process improvement initiatives.Work Environment and Personal Development.
Support and sustain a positive work environment that fosters team performance through own work and behavior.
Be receptive to performance feedback and work on improving own skills.
Help identify and resolve conflicts.
Desired Profile:
Flexibilty/ Adaptability
Teaming and Collaboration
Analytical Thinking
Multi Tasking/ Time Mgt
Resulted Oriented
Customer Service Orientation
Voice Skills
Willing to work in night shift
Address:
Accenture
Accenture IBC Knowledge Park 4/1,
Bannerghatta Road
BANGALORE,Karnataka,India 560029
Contact Details:
sandhya Tumati
Email ID: sandhya.n.tumati@accenture.com
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