Experience:
0 - 2 Years
Education:
UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,BCA - Computers PG - Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(NonTechnical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
19 May
Desired Candidate Profile
Position Qualifications:
• Graduation required (with no backlogs), Bcom, BSc, BCA, BBM, MBA's.
• Graduation required (with no backlogs), Bcom, BSc, BCA, BBM, MBA's.
• • Comfortable in a fast-paced, multi-tasked, high-energy environment
• Creative and analytical problem solvers with a passion for operational excellence
• Proficiency in computer applications and a flair for browsing the internet
• Show excellent communication skills in written and oral English with the ability to face external and internal customers in a professional and mature manner.
• Creative and analytical problem solvers with a passion for operational excellence
• Proficiency in computer applications and a flair for browsing the internet
• Show excellent communication skills in written and oral English with the ability to face external and internal customers in a professional and mature manner.
Job Description
Department: Process Assocaite
Experience: 0 to 2 Years
Location : Bangalore
Position Description: Process Associate
LOCATION Bangalore, India
LOCATION Bangalore, India
About the Hiring Unit: Catalog and Content Operations:
Through the website, Amazon sells their goods on the Amazon platform. Worldwide, millions of buyers purchase from this Marketplace and thereby contribute to the success of Amazon. Amazon is growing its Retail Business aggressively worldwide.
In this context, the Operations and Technology teams are responsible for ensuring Amazon remains competent in the online retail space with the best price and wide selection. These teams work using tools developed internally, browsing the WWW for information that can be used as comparative guidelines to Amazon’s pricing decision for its vast selection of products. This team has high impact on the competitiveness of our pricing decisions.
In this context, the Operations and Technology teams are responsible for ensuring Amazon remains competent in the online retail space with the best price and wide selection. These teams work using tools developed internally, browsing the WWW for information that can be used as comparative guidelines to Amazon’s pricing decision for its vast selection of products. This team has high impact on the competitiveness of our pricing decisions.
Summary of Responsibilities:
In this role, the individual works under close supervision on completing the assigned tasks. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.
Key Performance Areas
• Gain a thorough understanding of the business and operational area
• Process allocated work to meet and exceed daily productivity targets
• Identify , analyze and resolve repetitive issues regarding business knowledge
• Ensure all process documents are managed and updated.
• Provide reports and data as requested and support the Team Lead on escalations
• Provide inputs to training and help in shaping training content.
• Process allocated work to meet and exceed daily productivity targets
• Identify , analyze and resolve repetitive issues regarding business knowledge
• Ensure all process documents are managed and updated.
• Provide reports and data as requested and support the Team Lead on escalations
• Provide inputs to training and help in shaping training content.
If you are Interested, Kindly walk-in between 11:00 Am and 1:00 Pm from 17th to 27th May ( only weekdays)
Please Note : Kindly walk-in directly. Applying for the job is not required.
Venue Details:
Amazon.com IDC Pvt. Ltd,
5th floor, Safina Towers,
Ali Aksar Road (parallel to Cunnigham road), Bangalore.
Contact Person: Neha
Keywords: Fresher, MBA, Freshers, CSO,Customer support associate,analyst,Operation, Marketing, management
Company Profile
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Contact Details
Company Name:
Amazon Development Centre Pvt Ltd
Website:
Executive Name:
Neha
Address:
Not Mentioned
Telephone:
08041970000
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